Refund Policy

Refund Policy

If we made a mistake on your order, simply email us at ductworkdelivered@gmail.com, and we will resolve the issue. 

Can I return items?
Yes. Our customer satisfaction policy is simple: If for any reason you are not completely satisfied with your purchase, you may return it for a replacement or refund. The buyer will be responsible for any return shipping expenses.

How do I return items?
To return items, please include the following:

  • Your name

  • Order number (if available)

  • Phone number (in case we need to contact you)

  • A note indicating whether you are requesting a refund or replacement

*Please send us a brief email explaining the reason for your return. Once we receive your request, we will provide you with the return address.*

Is there a restocking fee?
No. If you return your entire order, we will refund the full amount, including the original shipping cost. The buyer will be responsible for any return shipping expenses.

How long after the purchase can I return items?
24 days

When will I get my refund?
Returns are typically processed within 1-2 business days of being received. Once your refund is issued, it may take up to a full billing cycle to appear on your credit card statement, depending on your card issuer.

For any questions, please contact us at ductworkdelivered@gmail.com